Store Policy
Customer Care
Thank you for choosing ComfiTime! We appreciate you taking the time to visit our online store. Your satisfaction is our top priority. If you have any questions or need help with anything, please don't hesitate to reach out. Our customer care team is available 24/7 to provide prompt, friendly assistance. We truly value your business and feedback. Let us know if there is anything we can do to improve your shopping experience or if you need help with an order. We'll be happy to help however we can to ensure complete satisfaction. Thank you again for shopping with ComfiTime. We look forward to serving you!
Terms & CondiTions
1. Acceptance of Terms
By accessing or using this website ("Site") and purchasing products or services ("Products"), you agree to be bound by these terms and conditions ("Terms"). If you do not agree with any part of these Terms, please do not use the Site.
2. Ordering and Payment
a. Product Availability: All orders are subject to product availability. We reserve the right to limit the quantity of Products we supply.
b. Pricing: Prices for Products are subject to change without notice. We reserve the right to refuse or cancel any order placed at an incorrect price.
c. Payment: Payments must be made through the provided payment methods. We use secure payment systems, but we are not responsible for any unauthorized access to your payment information.
3. Shipping and Delivery
a. Shipping: We will make reasonable efforts to ship orders promptly. However, we are not responsible for delays caused by external factors.
b. Delivery: Delivery times are estimates and not guaranteed. Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.
4. Returns and Refunds
Please refer to our "Shipping & Returns Policy" for information on returning Products and obtaining refunds.
5. Intellectual Property
a. Site Content: All content on this Site, including text, graphics, logos, images, and software, is the property of ComfiTime Home & Travel and is protected by intellectual property laws.
b. Trademarks: The ComfiTime logo is the trademark of California Beach, LLC (d.b.a ComfiTime Home & Travel). Any use of these trademarks without our express written consent is strictly prohibited.
6. Privacy
Your use of the Site is also governed by our Privacy & Safety Policy. Please review our Privacy & Safety Policy to understand our practices.
7. Limitation of Liability
To the extent permitted by law, ComfiTime Home & Travel shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the Site or the Products.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of California State. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in California.
9. Changes to Terms
ComfiTime Home & Travel reserves the right to modify, suspend, or terminate these Terms at any time. Changes will be effective upon posting on the Site.
10. Contact Information
If you have any questions about these Terms, please contact us at hello@comfitime.com.
Privacy & Safety
Thank you for choosing ComfiTime Home & Travel. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.
1. Information We Collect
We may collect the following types of information during the checkout process:
- Personal Information: Name, address, email, phone number, and other contact details.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Order Information: Details of products or services you purchase from us.
2. How We Use Your Information
We use your information for the following purposes:
- Process and fulfill your orders.
- Provide customer support.
- Improve our products and services.
- Communicate with you about your orders, promotions, and updates.
- Ensure compliance with legal and regulatory requirements.
3. Data Security
We take the security of your data seriously. We implement technical, physical, and administrative measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. The following are four types of cookies we use.
1) Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled in our systems.
2) Analytics Cookies: We use analytics cookies to collect information on how visitors interact with our website. This helps us improve its performance and your user experience.
3) Marketing Cookies: Our marketing partners may use cookies to show you relevant advertisements on other platforms. These cookies may track your browsing behavior.
4) Social Media Cookies: To enable social media integration and sharing functionalities, we use social media cookies.
5. Your Choices
You can choose not to provide certain information, but this may affect your ability to use our services. You can also opt-out of marketing communications.
6. Changes to This Policy
We may update this Privacy & Safety Policy to reflect changes in our practices. We will notify you of any significant updates via email or by posting a prominent notice on our website.
7. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at hello@comfitime.com.
By using our website and services, you agree to the terms of this Privacy Policy.
ComfiTime Home & Travel
Wholesale Inquiries
Thank you for your interest in wholesale opportunities with ComfiTime. We appreciate you reaching out and are excited about the prospect of partnering with your business.
While we are still in the process of expanding our wholesale capabilities, we want to assure you that this initiative is a top priority for us. We are working diligently to create a streamlined wholesale ordering system and inventory pipeline that will allow us to efficiently meet the needs of our wholesale partners.
Though we cannot yet accommodate wholesale orders, we are making great progress. We are committed to having this system up and running soon so that we can begin providing your business with the exceptional service and high-quality products ComfiTime is known for.
We sincerely appreciate your patience as we build out this new part of our business. Please stay tuned for updates on our progress. We can't wait to start serving your wholesale needs and growing our partnership in the very near future.
Thank you again for your interest. We look forward to the opportunity to work with you.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- APPLE PAY
- GOOGLE PAY